1. Introduction

Tranova Inc. (“Tranova,” “we,” “us,” or “our”) respects your privacy and
is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard
your information when you visit our website or use our transportation
services.

2. Information We Collect

We may collect the following types of information:

• Contact details such as your name, phone number, and email address
• Booking details, including pickup and drop-off locations, dates, and times
• Payment information (processed securely through our third-party payment provider)
• Communications you send us via email, phone, or contact forms
• Basic technical data such as browser type and IP address, collected automatically when you visit our website

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and provide transportation services
• Communicate with you about bookings, changes, or customer support
• Improve our website and services
• Comply with legal and safety obligations

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to
protect your personal information from unauthorized access, disclosure,
alteration, or destruction. However, no method of transmission over the
internet is 100% secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell or rent your personal information. We may share
information with trusted third parties who assist us in operating our
business (such as payment processors), or when required by law.

6. Cookies

Our website may use cookies to improve your browsing experience and
understand how visitors use our site. You can disable cookies through
your browser settings, though some features of the site may not
function properly as a result.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access,
correct, or request deletion of your personal information. To make a
request, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be
posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your
information is handled, please contact us:

Tranova Inc.
405-15 Liszt Gate, North York, Ontario
Email: info@tranovainc.ca
Phone: (437) 848-1354